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A next-gen reporting and proven analytics solution empowered Travelport with an easily deployable single source of customer truth, enabling them to generate insights using cutting-edge data models.
Travelport is a worldwide travel retail platform and a data-first company with its own Travelport Insights tool that helps customers with revenue growth and trend spotting. The company is a prominent leading player offering distribution, technology, and payment solutions to the travel and tourism industry.
Travelport’s modern-age challenges
In order to differentiate itself from the likes of Amadeus and Sabre Corporation in the global distribution system (GDS) sector, Travelport unified services in the new Travelport+ modern marketplace, replacing three legacy brands. The consolidated environment was built to bring simplicity to the process of congregating travel suppliers, agencies, and travelers. Advanced AI and data analytics improve various aspects of distribution to meet the needs of the agencies.
“As distribution and retailing have evolved and improved over the years,” said Travelport CEO Greg Webb “it has become inefficient and inadequate to retrofit old systems to serve the travel industry’s needs.”
To achieve the goal successfully, the company needed a seamless operational reporting and analytics platform that can be integrated with Oracle E-Business Suite (Oracle EBS) and other data sources. They also found themselves in need of reducing the reliance on the IT team and moving to a self-service reporting and analytics solution. Their critical requirement needed them to migrate away from Oracle Discoverer to Orbit Analytics.
Implemented solutions and induced key capabilities
To address the identified challenges, the company decided to adopt Orbit Analytics for operational reporting, data management, BI, and financial reporting. Check out the list of solutions provided:
- Orbit Reporting Solutions
- Data Visualization
- Excel Reporting
- Financial Reporting
- Custom Reports like
- Pricing Insights from various suppliers
- Insights on traveler behavior and expectations
- Migration of reports from Discoverer to Orbit
- Wide Range of pre-built reports
Investing in Discoverer Migration Utility for a unified view
Travelport was in search of a solution that could talk to Oracle and data sources and integrate relevant data to provide a consolidated view. They implemented Orbit Analytics, an application-agnostic tool, to read and pull out relevant data scattered across multiple systems, in different formats from both on-premise and cloud-based systems. The reporting and analytics solution works easily on top of Oracle EBS and other data sources.
The biggest advantage of Discoverer Migration Utility is the valuable time saving with automatic current reports migration to Orbit. It converts existing reports using automation. The solution comes with easy data access and better organizational insights. Orbit’s Discoverer replacement paired with adherence to best practices allowed a quick, efficient, and affordable migration that usually takes months and years based on the number of your Discoverer reports in Oracle EBS and custom applications.
Oracle E-Business Suite (EBS) replacement and self-service analytics
With Orbit BI, it became easy to draw out pricing Insights from various suppliers and traveler behavior and expectations. Its visualization tools are useful for building reports and dashboards quickly and as per user needs. The implementation of Orbit’s Operational Reporting, which includes excel and financial reporting, equips business users to build a unified view and garner insights from data residing in Oracle EBS and other data sources. It is used complementary to other solutions like Tableau/PowerBI.
Additionally, the self-service analytics for the business user from real-time data enabled Travelport’s customers’ to grow revenues as well as ensure business growth. It helped in generating real-time transactional reports. The powerful tool allowed the company to track price changes, demand shifts, traveler sentiments, and other travel insights in real-time with mobile-ready dashboards
Apart from the above solutions, we helped Travelport to bring and enhance the listed capabilities:
- Ability to drill down from the summary to the lowest level of detail in any report
- Scheduling predefined frequencies such as daily, weekly, or monthly for running reports
- Collaborating with other team members by sharing reports for faster decisions
Time to switch to Orbit Analytics, a highly preferred Discoverer Replacement
Opt for widely acknowledged Orbit Analytics, if your business is also using Discoverer for ad hoc and operational reporting in Oracle E-Business Suite and/or custom database applications.
Get the next-generation tool to mitigate avoidable business risks.
